AI Support That Never Sleeps

AI-First Live Chat Software for Faster, Smarter Customer Support

Deliver 24/7 customer service across your website and apps with intelligent live chat, smart routing, automation, and real-time agent collaboration — all from one unified support platform.

  • 3X Faster agent productivity with AI tools
  • Automate 70% of routine support tasks
  • Keep every customer conversation connected
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SOC 2 Compliant

GDPR & HIPAA Ready

Free Migration & Onboarding

No Credit Card Required

Live chat software interface with AI-powered customer conversations, instant responses, and real-time support assistance

Trusted by global brands and growing teams alike

Bolddesk trusted companies worldwide, including TVS, LTIMindtree, AFRY, GlobalGate, Vector and GMU logos
Bolddesk trusted companies worldwide, including TVS, LTIMindtree, AFRY, GlobalGate, Vector and GMU logos
Bolddesk trusted companies worldwide, including TVS, LTIMindtree, AFRY, GlobalGate, Vector and GMU logos

AI That Resolves, Not Just Responds

Resolve Live Chat Conversations Automatically With AI Agents

BoldDesk AI Agents provide instant 24/7 live chat support by answering common customer questions, guiding users through resolutions, and reducing repetitive chat conversations before agents step in.

  • Built for omnichannel, not just chat
  • Automate repetitive live chat conversations
  • Deliver instant responses across customer interactions
  • Seamlessly transfer complex issues to live agents

Up to 70% of repetitive customer conversations resolved
automatically

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Help Agents Respond Faster With AI Copilot

BoldDesk AI Copilot helps support agents generate contextual replies, summarize conversations, and quickly access relevant information without switching between tools during live chat interactions.

  • Generate accurate live chat replies instantly
  • Summarize customer conversations automatically
  • Maintain response quality across chat interactions
  • Detect sentiment and urgency
Up to 3X faster agent responses
AI assistant panel and support dashboard showing automated replies and conversations in live chat software interface

Keep Customer Conversations Fast, Organized, and Efficient

Manage conversations, automate repetitive work, and maintain the visibility needed to keep customer support running efficiently.

One Inbox for Every Conversation

Unify email, live chat, Instagram, Telegram, WhatsApp, and more into one centralized support hub that helps teams respond faster without losing customer context.

One Inbox for Every Conversation bringing WhatsApp, Facebook, Telegram, Instagram, and chat into one workspace

Workflow Automation for Live Chat

Reduce wait times with intelligent routing, AI-assisted replies, and real-time chat management that help teams resolve customer conversations faster.

Faster Customer Responses through automated workflows, smart routing, AI assistance, and instant support resolution

Smarter Team Collaboration

Help agents collaborate behind the scenes using private notes, internal mentions, and shared conversation visibility to resolve issues faster.

Smarter Team Collaboration with private notes, internal discussions, and shared context for faster issue resolution

Real-Time Operational Visibility

Track live chat performance, monitor team workloads, and gain actionable real-time insights to improve support efficiency and operations.

Real-Time Operational Visibility with SLA tracking, CSAT insights, agent performance metrics, and support analytics

How BoldDesk Improves Your Support Performance

Customer support is no longer just about answering chats. Teams need speed, visibility, automation, and better customer experiences to scale efficiently.

  • Free Migration from any vendor
  • Free Onboarding Guidance
  • Transparent pricing

Routine queries automated with AI and workflows

70 %

Faster First Response Times

50 %

Agent productivity with automation and AI

3 X

Increase customer satisfaction (CSAT)

20 %

*Based on internal analysis and customer-reported improvements.

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Why Growing Support Teams Choose BoldDesk

Everything your team needs to scale support efficiently without added complexity, feature restrictions, or rising software costs.

Cost-Effective Scaling

Grow your support operation without rising software costs or unexpected pricing surprises as your team expands.

No Forced Upgrades

Get the capabilities your team needs without constantly moving to higher-priced plans to unlock essential features.

AI-Powered Live Chat

Answer customer questions instantly with AI Agents while helping agents respond faster with AI Copilot.

Seamless Integrations

Integrate with your existing business tools to automate workflows and improve team collaboration.

Omnichannel Support

Manage conversations from WhatsApp, Facebook, Instagram, and live chat without switching between tools.

Hassle-Free Migration

Switch from your current help desk with minimal disruption and get your team productive faster.

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All the Features You Need. One Simple Plan. No Expensive Upgrades.

  • Free trial
  • No card required
  • No lock-ins
  • No hidden costs

No of Agents

Pricing

AI Credits

Included for first 3 months

Circular information icon representing tips, details, notices, and informational content

5

$99
/ month $1,188 billed yearly
≈ $20 / agent
500
credits /month

10

$199
/ month $2,388 billed yearly
≈ $20 / agent
1000
credits /month

25

Most Popular
$349
/ month $4,188 billed yearly
≈ $14 / agent
1500
credits /month

50

$499
/ month $5,988 billed yearly
≈ $10 / agent
2000
credits /month

75

$749
/ month $8,988 billed yearly
≈ $10 / agent
2500
credits /month

100

$999
/ month $11,988 billed yearly
≈ $10 / agent
3000
credits /month

* All prices are shown in USD($).

Recognized for Excellence by Industry Experts

Rated highly for ease of use, fast implementation, and value for money by real support teams

G2 Spring 2026 badges including High Performer, Leader, Momentum Leader, Best Results and Best Usability awards
G2 Spring 2026 badges including High Performer, Leader, Momentum Leader, Best Results and Best Usability awards
G2 Spring 2026 badges including High Performer, Leader, Momentum Leader, Best Results and Best Usability awards

G2 review rating badge showing 4.5 out of 5 stars, highlighting strong customer satisfaction and trusted user feedback
  • Read our reviews
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"With BoldDesk as the support foundation, teams improved efficiency, visibility, and response times while handling growing ticket volumes with ease."

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Abhirami Asokan,

IT Operations Team Lead at IIC Lakshya

  • Read Customer Story

35%

Reduction in ticket resolution time

50%

Increase ticket closure rate

GeoVerra logo with a green abstract GV symbol and blue company name on a white background

"BoldDesk gave us the right tools to engage customers at the service standard we expect—while reducing manual work and improving productivity across the team."

Professional portrait image featured alongside customer feedback, review
Michael Chan,

Director of Information Technology at GeoVerra

  • Read Customer Story

25%+

Increase in productivity

50%

Increase in self-service effectiveness

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  • Free Migration & Onboarding

Enterprise-Grade Security and Compliance

  • SOC 2 & GDPR compliant
  • AES-256 encrypted infrastructure
  • SSO & IP restrictions
  • Role-based access & audit logs
  • HIPAA-ready workflows
  • Secure cloud architecture
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Enterprise-Grade Security and Compliance featuring HIPAA, GDPR, SOC 2, NIST, encryption, and privacy standards

Frequently Asked Questions

What's included in the BoldDesk live chat trial?

You'll get full access to all BoldDesk live chat features—including website chat, AI assistance, omnichannel messaging, automation, and integrations—with no restrictions.

Am I giving up features for the lower price?

Not at all. BoldDesk includes essential live chat capabilities such as AI-powered assistance, omnichannel messaging, automation, reporting, and integrations—without feature bloat.

Why is BoldDesk more affordable than other live chat software?

No investors, no expensive overhead, and no bloated add-ons. Just a lean platform that delivers powerful live chat capabilities at a fair price.

How fast can we get started?

Most teams can deploy BoldDesk live chat in hours. Add the chat widget to your website and start engaging customers right away.

Does BoldDesk support omnichannel customer conversations?

Yes. Manage conversations from live chat, WhatsApp, Facebook, Instagram, and other channels from a unified workspace.

Can BoldDesk grow with my business?

Yes. Whether you're a small team or a growing organization, BoldDesk scales easily as your customer conversations increase.

Is migrating from another live chat platform complicated?

No. BoldDesk provides onboarding guidance, migration assistance, and a proven process to help teams switch with minimal disruption.

Can AI help manage customer conversations?

Yes. BoldDesk AI helps agents generate responses, summarize conversations, and automate routine customer interactions with AI Agents.

Cut Support Volumes and Keep Customers Happy

Let AI handle repetitive queries so your team can focus on complex issues

  • Free Migration & Onboarding
  • 70% AI Agent Automation
  • 100+ Rich Features
  • No credit card required
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One platform that covers all your customer support needs

  • flash-icon10x Faster — Instant AI-first replies with no delays
  • singup-icon90%+ CSAT — Customers love the speed & reliability
  • lock-iconEnterprise-Grade Security — SOC 2, HIPAA & GDPR compliant

Trusted by global brands and growing teams alike

Bolddesk trusted companies worldwide, including TVS, LTIMindtree, AFRY, GlobalGate, Vector and GMU logos