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Yes, multiple contact groups can be mapped to a contact. By default, this feature is disabled. To enable, go to Admin > General Settings and enable the settings to allow a contact to be a part of multiple contacts.
Are private tickets visible to Contacts/Customers?
What is BoldDesk?
Can Custom Domain be mapped to Customer Portal?
Can a not logged-in user view tickets?
Can I change the Resolution Due Date of a ticket?